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If your symptoms don't seem to agree with your test results, or if your test or device does not seem to be working properly, you can report it to FDA's MedWatch program at the US Food and Drug Administration, MedWatch.

If you want to notify the Office of In Vitro Diagnostic Device Evaluation and Safety of the US Food and Drug Administration directly of a problem with a home use test, send an email to fdalabtest@cdrh.fda.gov.