NICU: Communicating With the Staff
The neonatal intensive care unit (NICU) staff are vital not only to your infant's health but also to your understanding of your infant's condition. When you are with your infant's doctor or nurse, ask whatever questions you have about your infant's health and care; the NICU staff understand that this is all new to you. It's a good idea to keep a running list of written questions to refer to when you're on the unit.
Expect the NICU to be both a stressful place for you and a stressful place for the staff to work. Events on the NICU can unfold quickly, and communication can sometimes suffer. With this in mind, be prepared for any of the following problems:
If you encounter communication problems on the NICU:
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